30Apr

## Your Digital Workspace - Software Solutions for SMEs

Here are some of the typical solutions we currently offer SMEs on their Digital Transformation journey:

## Business Workflow Systems
We are experts in translating business workflows into cost-effective, easy-to-use, web-based applications. These solutions would suit the following client scenarios:

- A company is managing key business processes using one or more Excel spreadsheets that are accessed by multiple individuals.
- A company is managing key business processes using a combination of multiple file stores and email trails.
- A company is managing key business processes using ad-hoc manual systems.
- A company is using a mix of manual / legacy systems along with some online platforms (Google Calendar, Google Docs etc) and is seeking to replace these with a consolidated workflow system.

## Website +
We can produce powerful, yet easy-to-manage, content managed websites that extend the client’s website beyond simple ‘point of presence’ or ‘brochure’ style sites. These solutions would suit the following client scenarios:

- A company is looking to replace an existing CMS site (such as a Wordpress site) that has become slow, buggy and difficult to manage.
- A company is looking to introduce more dynamic functionality to their website, such as integrating real-time data feeds from internal systems.
- A company is looking to implement secure ‘client-portal’ functionality to their website. For example, providing an area of the website where clients can log in, then interact with company though:
  - Download of client specific materials.
  - Upload of client specific materials.
  - Access to real-time information such as order statuses etc.
- A company is looking to control the content creation process more effectively to ensure a consistent brand representation throughout the entire website.
- A company is looking to offer their clients 24x7 access to a quoting or booking system

## CMS Rich e-commerce
We can produce custom e-commerce solutions using a combination of feature-rich content management tools and SAAS e-commerce solutions such as Snipcart. These solutions would suit the following client scenarios:

- A company has a number of products or services which they need to sell via their website, but not a large catalogue that would warrant the use of a full e-commerce system such as Magento.
- A company has a number of products or services which they need to sell via their website, but they also require high quality content management that is usually a secondary concern in dedicated e-commerce systems.
- A company has a number of products or services which they need to sell via their website, but require the e-commerce functionality to integrate closely with other internal or web-based systems.
- A company has a number of products or services which they need to sell via their website, but require a high level of integration of the online sales process with other systems, for example capacity planning or delivery schedules.

## Platform integration
We can produce intermediary systems to allow the integration and consolidation of data from existing third-party or custom software systems. These solutions would suit the following client scenarios:

- A company wants to consolidate information streams from their existing systems, such as accounts, CRM, stock-control, resource planning into a single ‘point-of-truth’ system to facilitate more effective real-time management of the company.
- A company wants to cross-pollinate information between systems that are currently not connected. For example, interrogating an accounts system, performing an analysis on the data and updating CRM records.
- A company wants to use criteria in one system to trigger activity in another. For example, use a falloff in purchasing activity to automatically trigger the inclusion of the client in an email marketing campaign.

## Digital Transformation Consultancy
We can advise companies on their use of digital technologies to improve their business efficiency and competitiveness.